Privacy policy
Last updated: 11 November 2026
HammerBird is run by Ionica Trading, trading as HammerBird ("we", "us"). This policy explains what personal information we collect, why we collect it, and how we look after it. We follow the New Zealand Privacy Act 2020.
What we collect
- When you join our waitlist: your name, email address, whether you're a homeowner, tradie, supplier or main contractor, your trade (if you tell us), and your region.
- When you create an account: your name, email address, password (stored in scrambled form, so we never see it) and account type.
- When you complete your profile: anything you choose to add, such as your phone number, region, business name, NZ Business Number (NZBN), trades and a description of your business.
- When you contact us: what you send us, such as emails to hello@hammerbird.co.nz.
- Technical information: basic information your browser sends when you use the site, such as your IP address and browser type, and cookies needed to keep you logged in.
Why we collect it
- To run your account and let you log in.
- To connect homeowners and main contractors with suitable tradies and suppliers.
- To check that tradie and supplier businesses are real, including checking NZBNs against the public NZ Business Number register.
- To tell you when HammerBird launches in your area, and about important changes to the service.
- To keep the site secure and stop misuse.
We don't sell your personal information, and we don't send marketing from other companies.
Who can see it
Right now, your profile is private. Only you and the HammerBird team can see it. When we launch job posting and quotes, we'll tell you clearly which parts of your profile other users can see (for example, a tradie's business name, trades and reviews) before anything is shown.
Where it's stored
We use trusted service providers to run HammerBird. Our database is hosted by Supabase in Sydney, Australia. Our website is hosted by Vercel, and our domain and email forwarding are provided by Cloudflare. These providers store information for us and can only use it to provide their services. Some of them are based overseas, and we choose providers with strong security and privacy protections.
How we keep it safe
Information is sent over encrypted connections, passwords are never stored in readable form, and our database rules mean each person can only see and change their own account details.
How long we keep it
We keep your information while you have an account or are on our waitlist. If you ask us to delete your account or remove you from the waitlist, we'll delete your information unless we need to keep some of it by law.
Your rights
You can ask to see the personal information we hold about you, and ask us to correct it. You can also ask us to delete your account or remove you from our waitlist. Email us at hello@hammerbird.co.nz and we'll respond within 20 working days.
If you're not happy with how we've handled your information, please talk to us first. You can also complain to the Office of the Privacy Commissioner at privacy.org.nz.
Changes to this policy
We'll update this policy as HammerBird grows. If we make a significant change, we'll let you know by email or on the site.
Contact us
Ionica Trading, trading as HammerBird
Email: hello@hammerbird.co.nz